Shipping policy
Shipping Policy
Processing & Production Time Since all of our products are made to order, please allow 2–7 business days for your item to be produced before it ships. Production times may vary depending on the product and print partner location.
Shipping Times Once your order has been produced and shipped, estimated delivery times are:
- United States: 3–7 business days
- International: 10–20 business days
Please note that shipping times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Tracking Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package's journey.
Shipping Costs Shipping costs are calculated at checkout based on your location and the items in your order.
International Orders International customers are responsible for any customs duties, taxes, or import fees that may be charged upon delivery. These fees are set by your local government and are not controlled by Known and Loved.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at andreacoy9@gmail.com and we'll do our best to help resolve the issue.